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Office Administration - Basic
Start time 01/06/2016
Duration
3 days
Objectives

This training course is designed to introduce and discuss the performance standards and skills for administrative staff.

After having completion of the course, the participants will be able to:

1. Establish a common understanding of the roles of administration.

2. Develop the professional skills of filing, business letter writing, communication at work, work place organization, and time management.

3. Establish common professional standards at work and attitude suitable to the working environment.

Topic
• Role of administration
• Communication at work
• Telephoning skills
• Time management and scheduling
• Filing
• Business letter writing
• Work place organisation
Target Participants

Administrative and other staff who are working closely with secretarial or administrative positions.

Methodology

Training will be participatory and interactive. Attention will be paid on the active participation of participants in adult learning environment. Skill application practice will be carried out through case studies, exercises and role-plays. Trainer will provide background information, facilitate participation of trainees and will act as advisor and information supporter.

Language
Lectures and materials will be delivered in Vietnamese
Fee

Participants need to fill in an application form and send it to AIT-VN either by fax or mail by 10 days before the course commence. The tuition fee for the whole course is VND 8,500,000. This fee does not include transportation, accommodation and personal expenses and should be paid before the course commencement date

Venue

AIT-VN in Hanoi

Building B3, University of Transport & Communications, Lang Thuong, Dong Da, Hanoi

AIT-VN in HCM

6th floor, FCC building, 45 Dinh Tien Hoang, Ben Nghe ward, Dist 1, HCM

Registration

Please inform us in writing of any change in your registration (withdrawal/ deferment) at least 5 days before the course commencement date, after which 25% of course fees will be chargeable. If no notification is received by commencement date, the full course fee will be charged.

CHANGES

Changes in course dates can occur due to unforeseen circumstances. AIT-VN reserves the right to cancel a course or change the course dates. Every effort, however, will be made to inform participants of the change.

Contact
Ms. Trieu Thi Thuy Dung
Program Assistant
MBS
Tel: +84-4-3766 9493 Ext: 118